A platform to support families in the event of a loved one’s death has been launched by the Dubai Health Authority. The Jabr system will provide proactive, human-centered services immediately upon the registration of a death.
A dedicated government service officer will now complete all the processes on behalf of a family, who would have otherwise needed to visit multiple entities. All the procedures and transactions will be done through full coordination with all relevant entities, reducing the burden on families during such sensitive times.
The unified digital platform will issue automatic notifications to all relevant entities as soon as a death is registered, enabling them to take the necessary actions immediately. This allows services to be prepared and delivered proactively, giving families more time to focus on emotional and social aspects.
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At the same time, procedures for transporting the deceased and repatriating them abroad — should the family wish — have been expedited. The time required to complete burial and condolence-related services has also been significantly reduced to ensure a faster and smoother response.
