A cyberattack targeting a service provider for check-in and boarding systems has caused significant disruptions at several major European airports, including Heathrow in London, Brussels, and Berlin, leading to flight delays and cancellations on Saturday.
Collins Aerospace, responsible for providing check-in and boarding systems to numerous airlines worldwide, is facing a technical issue that might delay departing passengers, according to London’s Heathrow Airport, which has issued a warning about potential delays.
The attack has disabled automated systems, necessitating manual check-in and boarding procedures, as stated on Brussels Airport’s website.
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“This significantly impacts the flight schedule, resulting in delays and cancellations… The service provider is actively addressing the issue to resolve it promptly.”
Passengers scheduled to fly on Saturday were advised by the affected airports to verify their travel status with airlines before arriving at the airport.
“Due to a technical issue at a system provider operating across Europe, check-in waiting times have increased. We are working towards a swift solution,” read a banner on Berlin Airport’s website.
Frankfurt Airport, Germany’s largest, remains unaffected, according to a spokesperson. An official at Zurich Airport’s operations control center also confirmed no impact.
