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02.12.2025

Apple Resists India’s Cyber Safety App Mandate

Illustration for: Apple Resists India's Cyber Safety App Mandate

Apple plans to resist a government mandate to preload its smartphones with a state-owned cyber safety app, according to three informed sources. This decision follows concerns about surveillance sparked by the government’s directive.

The Indian government has discreetly instructed companies like Apple, Samsung, and Xiaomi to install an app called Sanchar Saathi, or Communication Partner, on their phones within 90 days. This app is designed to track stolen phones, block them, and prevent misuse.

Manufacturers are also required to ensure the app remains active. For devices already distributed, companies must implement the app through software updates, as reported by Reuters on Monday.

The telecom ministry later confirmed the directive, labeling it a security measure against significant cyber threats. However, critics, including Prime Minister Narendra Modi’s political opponents and privacy advocates, argue it’s a way for the government to access India’s 730 million smartphones.

Apple intends to communicate to the government that it doesn’t comply with such mandates globally due to privacy and security concerns within its iOS ecosystem, according to two industry sources familiar with Apple’s stance. They requested anonymity due to the sensitive nature of the company’s strategy.

“This isn’t just overreach; it’s like using a double-barrel gun,” said the first source.

Apple and the telecom ministry have not responded to requests for comment.

‘Big brother cannot watch us’

The app mandate emerges as Apple is engaged in a legal battle with an Indian watchdog over antitrust penalties. Apple faces a potential $38 billion fine.

The second source mentioned that Apple does not plan to litigate or make a public statement but will inform the government it cannot comply due to security risks.

Apple “can’t comply. Period,” said the source.

Other brands like Samsung are assessing the order, according to a fourth industry source. Samsung did not respond to Reuters inquiries.

Sources indicate the government proceeded with the order without consulting the industry.

While Apple tightly manages its App Store and iOS software, crucial to its $100 billion annual services business, Google’s Android is open-sourced, allowing manufacturers like Samsung and Xiaomi more flexibility in software modification.

India’s main opposition, the Congress Party, has called for the mandate to be reversed. On X, KC Venugopal, a senior Congress figure, stated “Big Brother cannot watch us.”

The government’s statement noted the app could address issues of duplicated or spoofed IMEI numbers, which facilitate scams and network abuse.

“India has a substantial market for second-hand mobile devices,” the telecom ministry stated on Monday. “Instances have been observed where stolen or blacklisted devices are resold.”