The UAE Ministry of Foreign Affairs (MoFA) launched a new digital service on Monday, reinforcing the country’s initiative toward zero bureaucracy.
This new service enables UAE citizens who wish to issue ‘to whom it may concern’ certificates to do so online in just three simple steps via the MoFa’s website or application.
The ‘to whom it may concern’ certificates are essential for those seeking treatment or study abroad, and can now be digitally attested without the need to visit UAE missions overseas or undergo traditional procedures.
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To utilize the new service, Emiratis must log in with their UAE Pass, select the certificate type, and upload the required information and documents. A PDF copy of the attested certificate will be sent to them via email.
“The new service integrates multiple processes into a unified, more flexible, and efficient procedure, thereby reducing processing times and delivering high-quality services,” said Omar Obaid AlHesan AlShamsi, Undersecretary of the Ministry of Foreign Affairs.
He added that the initiative coincides with the second phase of the Government’s Zero Bureaucracy Programme.
Last year, UAE ministries and federal entities were directed to cut at least 2,000 procedures and halve the processing time within one year.
“The elimination of government bureaucracy and the rapid delivery of services are the two pillars of our future strategy,” said Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai.
MoFA urges citizens traveling to EU states to abide by guidelines regarding Schengen states.
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