Evictions due to unpaid rent, issues with lease renewals, and claims for compensation are the most frequent conflicts between tenants and landlords in Dubai, as reported by a senior official.
“We handle various complaints, but the most typical cases involve evictions for non-payment, lease renewal disputes, and claims for wrongful eviction compensation,” stated Dr. Yousef Al Mansoori, Senior First Instance Judge at the Rental Dispute Center (RDC) in Dubai, during an interview with Khaleej Times.
Recent RDC data shows that 443 reconciliation agreements, valued at Dh190.7 million, were completed in the second quarter of 2025.
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Al Mansoori pointed out that unclear contractual relationships are the leading cause of disputes, as differing interpretations of terms can occur.
“Establishing a clear relationship between tenants and landlords can reduce disputes. Greater clarity is needed in these relationships,” he noted.
Shared Responsibility of Tenants and Landlords
The Senior First Instance Judge advised that drafting contracts with precise terms can significantly aid in dispute resolution.
“A detailed contractual relationship is crucial for any transaction. Clearly documenting terms, payment details, and renewal conditions can prevent conflicts.”
He underscored the importance of documenting all transactions. For instance, obtaining receipts for payments and retaining evidence of any notices sent by landlords.
Al Mansoori recommended both tenants and landlords seek legal advice, emphasizing that it is the responsibility of both parties to avoid disputes.
Open Hearings
The Senior First Instance Judge highlighted that the Center allows public hearings, open to everyone, regardless of their involvement in the case.
“Anyone can attend, but only the parties involved will be heard by the judge. This procedure is standard across the judiciary, and RDC adheres to it. We treat everyone equally before the law, regardless of nationality,” he stressed.
The Dubai Rental Dispute Centre allows claims to be filed online or in person, with most complaints originating from the RDC digital platform.
“Hearings are conducted online, accommodating those busy with work and unable to attend in person,” he explained.
Increasing Judicial Capacity
To improve the RDC’s efficiency in delivering verdicts, 15 new judges have been added, bringing the total to over 50.
According to the Dubai Rental Disputes Center, the average time to settle a rental dispute was six days in the second quarter of 2025.
“This is a reasonable target. However, the timeframe can vary based on case complexity. With more judges, the settlement period will decrease. We are committed to providing timely verdicts and will not delay once a case is ready,” he assured.
He also pointed out that some cases are resolved in just one day.
Embracing AI in Judgments
The UAE and Dubai are eagerly adopting new technologies like artificial intelligence.
The Rental Dispute Centre is aligning with this trend by training judges in AI technologies.
“We’ve conducted intensive AI training for all judges. We’ve also tested AI-rendered verdicts, though legislative adjustments are needed. We aim to stay at the forefront of technology, with AI being a promising field. The UAE’s investment in AI is significant, and we want to be part of this advancement,” Al Mansoori concluded.
