In the UAE, authorities have closed 11 unlicensed domestic worker recruitment offices in Al Ain due to “numerous complaints” from residents. The Ministry of Human Resources and Emiratisation (MoHRE), in partnership with the Abu Dhabi Registration Authority (ADRA), discovered these offices were operating without proper licenses or using permits from outside Abu Dhabi.
Legal, administrative, and financial penalties have been enforced, with cases forwarded to the Public Prosecution. Complaints were made about these offices not fulfilling their commitments to families and employers.
MoHRE stated it will continue to monitor recruitment offices throughout the UAE to ensure they comply with regulations, urging the public to engage only with licensed providers. A complete list of licensed offices is accessible on their website. Violations can be reported through MoHRE’s digital platforms, hotline 600590000, or the toll-free Labour Claims and Advisory Centre at 80084.
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Earlier this year, MoHRE took action against 40 domestic worker recruitment offices nationwide, identifying around 140 violations, and shut down 77 unauthorized social media accounts in collaboration with the Telecommunications and Digital Government Regulatory Authority (TDRA).
