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02.12.2025

Apple Resists India’s Cyber Safety App Mandate

Illustration for: Apple Resists India’s Cyber Safety App Mandate

Apple has decided not to follow a directive to preload its smartphones with a government cyber safety app, intending to express its concerns to New Delhi, according to three informed sources. This government order has raised surveillance worries.

The Indian government has discreetly instructed companies such as Apple, Samsung, and Xiaomi to install an app named Sanchar Saathi, or Communication Partner, on their phones within 90 days. This app is designed to track and block stolen phones, preventing their misuse.

Manufacturers are also required to ensure the app cannot be disabled. For phones already in distribution, manufacturers should install the app via software updates, as reported by Reuters on Monday.

The telecom ministry in India confirmed the step, labeling it a security measure against “serious cyber security threats.” However, critics, including Prime Minister Narendra Modi’s political opponents and privacy advocates, argue it is a method for governmental access to India’s 730 million smartphones.

Apple plans to resist the order, arguing that such mandates, which it does not comply with globally, pose privacy and security risks to its iOS ecosystem, according to two industry insiders. These sources requested anonymity due to the sensitive nature of the information.

“It’s not just using a sledgehammer; it’s like a double-barrel gun,” stated one source.

Apple and the telecom ministry have not commented on the issue.

‘Big Brother cannot watch us’

This directive coincides with Apple’s legal battle with an Indian watchdog over antitrust penalties. Apple faces potential fines up to $38 billion.

The second source mentioned that Apple does not intend to pursue legal action or a public stance but will inform the government that security vulnerabilities prevent compliance.

“Apple can’t do this. Period,” the source said.

Other brands, such as Samsung, are evaluating the directive, according to a fourth industry source. Samsung has not responded to Reuters’ inquiries.

Sources indicated the order was issued without industry consultation.

While Apple strictly manages its App Store and iOS software—vital to its $100 billion services revenue—Google’s Android is open-source, allowing manufacturers like Samsung and Xiaomi more flexibility in software adjustments.

India’s main opposition, the Congress Party, has demanded the mandate’s withdrawal. KC Venugopal, a senior Congress leader, tweeted, “Big Brother cannot watch us.”

The government’s press release stated the app could address issues with duplicated or fake IMEI numbers, which facilitate scams and network abuse.

“India has a large market for second-hand mobile devices,” the telecom ministry noted in a Monday statement. “There are cases where stolen or blacklisted devices are being resold.”