Dubai’s Roads and Transport Authority (RTA) has announced notable advancements in bus operations, with punctuality up by over 50% due to the strategic application of big data, AI, and advanced analytics.
Marwan Al Zarooni, Director of Buses at RTA’s Public Transport Agency, emphasized that real-time schedule adjustments and data-driven strategies to cut bus idling have significantly boosted efficiency while reducing carbon emissions. He also mentioned a 4% decrease in bus trip cancellations thanks to AI-based models.
Additionally, Marwan highlighted the development of a data-driven weather response system as part of RTA’s crisis management plan, enhancing passenger safety during adverse weather.
Stay informed with the latest updates. Follow KT on WhatsApp Channels.
“Responsible and innovative data use is central to our smart management vision. These advancements prove that AI is not just experimental but a key contributor to making Dubai’s bus network faster, more sustainable, and reliable for hundreds of thousands of passengers daily.
“AI has become critical infrastructure, enabling RTA to anticipate, adapt, and improve service for every passenger, ensuring Dubai’s buses grow smarter, faster, and more sustainable with each new innovation,” Marwan said.
“The 2025–2030 roadmap includes expanding predictive analytics, AI-supported driver training, AI customer service, and launching an open data platform to drive innovation with academic and industry partners,” he concluded.
